Pharmacy CounselingUpon receipt of a prescription drug and following a review of the patient’s record, our pharmacists or pharmacy technicians, operating under the direct supervision of the pharmacist, shall personally offer to discuss matters which will enhance or optimize drug therapy with each patient or caregiver of such patient.  Such discussion shall be in person, whenever practicable, or by telephone and shall include appropriate elements of patient counseling, based on the professional judgment of the pharmacist. Durans take pride in providing the best care possible to all of our patients.